Harshit Singh

Owning product vision and strategy for 0-to-1 development across web, mobile apps, and dealer platforms — driving 6x revenue growth from $5M to $30M ARR and a successful company acquisition within 18 months.

• Drove 6x revenue growth ($5M → $30M ARR) across web, mobile, and dealer platforms through 0-to-1 product development.
• Vibe-coded an internal CRM and ticketing tool with Claude Code, used daily by 60+ employees and saving $50K+/year in tooling cost.
• Launched an AI/ML pricing feature that improved profit margins 15% through data-driven procurement optimization.
• Deployed conversational AI agents for lead qualification — boosting service rate 45% and automating 60% of customer touchpoints.
• Grew monthly website traffic 10x (10K → 100K) and mobile MAU from 30K → 100K via journey and conversion optimization.
• Led a cross-functional team of 7 on consistent 3-week sprints with OKR-driven execution and RICE prioritization.

Owned roadmap and strategy for an enterprise SaaS platform serving 40,000+ clients and 1M+ users, aligning features to acquisition, expansion, retention, and cost goals.

• Designed and launched an AI/ML automation feature that cut manual effort 80% and lifted user satisfaction 25%.
• Led a UX/UI redesign grounded in 50+ customer interviews, elevating CSAT 20%.
• Coordinated 4 strategic API integrations that acquired 1,200 new enterprise customers.
• Ran an A/B testing program on checkout, improving conversion 5% through data-driven iteration.

Led 0-to-1 product management for JioSign and SecureID, building analytics infrastructure and scaling user bases into the hundreds of thousands.

• Grew JioSign eSignature platform from 0 → 500,000 users in 18 months via a comprehensive GTM strategy.
• Launched SecureID digital identity app (iOS/Android), onboarding 150,000 users in 6 months.
• Built analytics infrastructure (Google Analytics, BigQuery, Metabase) that saved 8,000 man-hours annually.
• Managed integration partnerships with 10+ vendors with zero downtime.

Owned backlog and roadmap contributing to $20M annual revenue, and won an Innovation Award for demand funnel optimization.

• Won the Innovation Award for demand funnel optimization — 200% lead generation lift in one quarter.
• Implemented a PLG freemium GTM model, raising gross margin to 45% within 2 years.
• Delivered 2-4x growth in 3 months through 10+ strategic partnerships and rapid experimentation.

Led end-to-end project delivery and procurement across automation projects before transitioning into product.

• Achieved $1.8M in cost savings through supplier negotiations and strategic procurement.
• Delivered 5 projects on time, coordinating cross-functional teams of 10+ engineers.